Contact us
Enquiries
For general enquiries and to seek information or support before applying for mediation of a leasing dispute
Call us Monday to Friday, 8:30 AM to 4:30 PM (1300 312 344)
Support with small business disputes
Mediation for leasing matters
Apply for mediation to resolve a retail shop or small business lease dispute.
Informal dispute assistance
If your business is owed money read our article Unpaid Invoices: Practical Steps to Help You Recover What’s Owed.
If you are in dispute with another business read our article Signed a Contract but Want to Exit? What You Need to Know.
If you are in dispute with a digital platform read this article by the Telecommunications Industry Ombudsman.
We cannot recover money for you or decide who’s right or wrong in a business to business (contract) dispute – only courts and tribunals like QCAT can do that. The QSBC is unable to assist customers/consumers with complaints against a business.
Request dispute assistance for information to help you resolve your small business dispute unrelated to leasing. We will provide information on:
- Steps you can take (steps to resolving business disputes, negotiate, seek legal advice , file a minor debt dispute or trader to trader dispute with QCAT)
- Where to apply for a decision (Court or QCAT – not the QSBC)
- Pros and cons of negotiating vs litigating (suing)
Other dispute assistance
For other disputes, use the dispute assistance finder on Business Queensland to find the right service and get help.